EnquireIntermediateClosing
Objection Handling
Turn 'no' and 'not now' into momentum.
5 hrs5 CPD hrsIntermediateCertificate
About this course
Master a calm, structured way to handle pushback on price, timing, competitors and authority — so objections become conversations, not dead ends.
What you'll learn
- Diagnose the real objection behind the words
- Apply a repeatable objection-handling framework
- Respond to price, timing and competitor pushback
- Keep deals moving without being pushy
Skills you'll gain
Objection handlingNegotiation basicsConfidenceEmpathy
Curriculum
3 modules · 8 lessons
1
Why objections happen
3 lessons
- Objections are buying signals9 min
- Surface vs real objections11 min
- Practice: name the real concern12 min
2
The framework
3 lessons
- Acknowledge, explore, respond, confirm13 min
- Handling price the right way12 min
- Module quiz8 min
3
Role-play and assessment
2 lessons
- Record a 3-minute objection role-play20 min
- Final assessment18 min
Keep going
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